Blog

Empower your mobile workforce with VoIP

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free. To cater to your out-of-office […]

PowerPoint Presenter Coach: Expanded availability & feedback

In 2019, Microsoft introduced the Presenter Coach feature in PowerPoint to help users give better presentations, be these in person or virtually. Using artificial intelligence, this feature gives you pointers on how to improve your pitch, pacing, word choice, and much more. It was initially available only in PowerPoint for the web, but this year, […]

Cloud-based OMS: 5 Benefits to eCommerce businesses

A cloud-based order management system (OMS) is a powerful and intuitive tool for tracking orders, sales, and inventory as well as streamlining the processes involved in order fulfillment. Learn more about this essential tool and its many benefits to eCommerce businesses. First off, we need to clarify that an inventory management system is not the […]

The 5 types of hackers who want to harm your business

You’ve probably heard it said that not all hackers are dangerous. That’s true, of course. For instance, white hat hackers hack into a system to uncover vulnerabilities and boost its protection against cyberthreats. However, we won’t be talking about white hat hackers in this blog. Instead, we’ll take a close look at five types of […]

What are the different VoIP options for SMBs?

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which option best suits your organization’s needs. What’s a hardphone? A hardphone functions like a normal phone, but it’s connected to your business’s IP network […]

3 Excel tips that make life easier

Microsoft Excel is now better than ever, thanks to its extremely user-friendly features. Pull yourself up skillswise by following our three tips below. Take advantage of Ideas in Excel If you’re not sure which type of chart best tells a particular story out of a table of data, don’t worry — Excel’s artificial intelligence has […]

Virtual reality can help your business grow

Technology helps businesses grow. However, with so many innovations available, identifying what to adopt can be bewildering. Virtual reality (VR) is cutting-edge tech businesses can invest in, but is it right for yours? Find out by checking out our list of VR advantages and benefits. VR training Virtual hands-on training has been proven to be […]

Top IT security terms everyone should know

It’s every business user’s responsibility to protect their computers and data from cyberattacks. The good news is that you don’t need to be an IT security expert to keep them safe. You can start increasing your knowledge by learning some of these basic cybersecurity terms. Malware For a long time, the phrase “computer virus” was […]

What you need to know about VoIP phone systems

While many businesses are already using Voice over Internet Protocol (VoIP) phones to connect with their customers and other stakeholders, some still depend on traditional telephone systems to get the job done. This is because many organizations aren’t aware of the crucial gains in productivity and efficiency that come with internet phones. If you’re still […]

Microsoft 365 security pain points and how to solve them

Many businesses prefer Microsoft 365 not only because of its powerful features and cost-saving benefits, but also because of its world-class security. However, the cyberthreat landscape is constantly evolving, so using this suite of cloud-based tools and services will always come with security challenges. Fortunately, Microsoft is continuously looking for ways to address these issues […]

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