How to set up your G Suite dashboard

How to set up your G Suite dashboard

G Suite is Google’s all-in-one computing, productivity, and collaboration tool. It comprises of Gmail, Hangouts, Calendar, Google+, Docs, Sheets, and more, allowing for better collaboration, data sharing, and work efficiency. Here’s how to configure it. Allow display views inside and outside your business Activity dashboards typically provide limited details on file activity that one can […]

VoIP hardphones or softphones for SMBs?

VoIP hardphones or softphones for SMBs?

Your company has decided to avail of Voice over Internet Protocol (VoIP) and has given you the task of choosing between the two types of phones: traditional desk phones (hardphones) or software-based phones (softphones). To help you decide, we’ll break down the benefits of each type. What’s a hardphone? A hardphone is a desk phone […]

Make the most out of your O365 subscription

Make the most out of your O365 subscription

It may seem as if Office 365 is merely Microsoft’s way of joining the online subscription bandwagon, but that’s not the case. O365 is Microsoft’s way of upgrading its ubiquitous Office suite by augmenting it with cloud features. Office apps and the files you create with them are accessible wherever there’s an internet connection, but […]

Tips to monitor employee activities online

Tips to monitor employee activities online

There are a lot of pros and cons when it comes to monitoring your employees online. We’ve put together an honest and transparent list of arguments for and against this practice. And if you decide it is something you want to pursue, we’ve provided some tips for a smooth implementation process. The case for monitoring […]

How to boost your SMB’s social media presence

How to boost your SMB’s social media presence

Small- and medium-sized businesses (SMBs) nowadays are more competitive than ever. As an SMB owner, you’re probably constantly looking for ways to boost your social media presence, outdo your competitors, and increase profits. Here are some ways to do that. Create buyer personas Social media data is a great tool to gather information about your […]

Productivity tip: Email automation

Productivity tip: Email automation

If you’ve ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]

Productivity tip: Email automation

Productivity tip: Email automation

If you’ve ever received what looked like a personalised email from a huge corporation, there’s a good chance it was actually written using an email automation platform. This technology saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is email automation? Usually included […]

How MSPs can increase business efficiency

How MSPs can increase business efficiency

Imagine receiving an overwhelming number of orders from customers. You suddenly find that your business can’t keep up with the demand, and even your IT infrastructure starts to malfunction. How do you handle this situation? Your most tech-savvy employees can handle some of the issues, but they can still be ill-equipped in some areas.

Best practices for virtualization first-timers

Best practices for virtualization first-timers

Virtualization’s benefits are numerous: centralized IT management, faster hardware resources, improved business continuity, and reduced overhead costs. It makes perfect sense for everyone to jump on board. But to maximize virtualization’s benefits, beginners should start doing the following best practices. Conduct an assessment Evaluating your IT environment is an important step in the implementation process. […]

How to choose the best VoIP system for your SMB

How to choose the best VoIP system for your SMB

Many industries now utilize Voice over Internet Protocol (VoIP) for better communication quality with lower costs. And with the many options on digital communications, taking your pick could be overwhelming. This guide will help you decide which VoIP system suits you best. What are “proprietary” systems? When most companies release VoIP software, such as Microsoft’s […]