Partnering with a managed services provider (MSP) might not be the first thing you’d think of when it comes to growing your business in the West Midlands. But as technology solutions become pivotal to business success, getting an MSP to manage your IT is more important than ever.
MSPs are companies that remotely manage and maintain your IT for you. They offer a variety of services, from optimising infrastructure to protecting systems against security threats. Here are some ways MSPs can benefit your organisation.
Every 19 seconds, one small business in the United Kingdom is successfully hacked. This means that small- and medium-sized businesses (SMBs) face around 65,000 hacking attempts daily, with a success rate of 7%.
These numerous and persistent threats can only be stopped by a comprehensive and holistic cybersecurity plan that covers every vulnerable point in the system. This is why Office Tek starts with a security assessment to evaluate the weaknesses of your existing IT infrastructure.
The next steps focus on addressing those problem areas, enhancing your cybersecurity, and deploying proactive solutions that allow you to keep cyberattackers at bay. This way, you don’t become part of grim security statistics and you can run your business without worrying about data breaches.
Expertise coupled with affordability
Enterprise-grade solutions used to be a privilege enjoyed only by big companies that could afford them, but MSPs changed the game by making these services available to SMBs at a reasonable price.
Aside from offering affordable prices, MSPs can provide your business with an entire team of IT experts. These specialists have a wide range of experiences and certifications, boosting your capacity to handle technology-related issues. They are also available 24/7/365 — even on weekends when your in-house IT staff are not. This allows them to respond to your technical needs as soon as possible.
But that’s not all. When you partner with an MSP, you’ll have better budgeting insights. Unlike the break-fix model that charges by the hour and leads to unpredictable expenses, MSPs offer comprehensive security, storage, upgrades, and maintenance, all for a flat monthly fee. This fee helps you avoid having to spend on fines, litigation costs, and lost business should your SMB fall prey to cyberthreats (valued at around £6,000 per attack) due to lack of protective IT measures.
Storing, maintaining, and updating data can eat a huge chunk of a business’s operating budget. MSPs can help eliminate these costs by providing IT infrastructure, so you no longer have to purchase your own servers or storage space. You also don't need to spend on your technology’s upkeep, since the MSP will be responsible for them. After all, it’s their infrastructure.
What’s more, MSPs support your growth. You can easily scale up when your business needs additional services or bandwidth. Instead of procuring additional hardware and software, you can simply upgrade your plan as your needs change.
Increased employee productivity
When technology works without hiccups, employees can do their jobs efficiently. However, when there are unforeseen downtimes due to IT malfunctions, expect bottlenecks and productivity dips.
MSPs’ tech specialists work non-stop to guarantee that you’ll never have IT-related headaches. Teams of experts locate problems and solve them before they become big, recurring issues that hamper productivity by deploying sophisticated network management solutions. And with technology concerns taken care of, employees can focus on what they do best.
Some MSPs like Office Tek take your business to the next level by bringing you the expertise of a Virtual Chief Information Officer (vCIO). A vCIO is an accomplished IT consultant who can guide you on how to leverage and align technology so you can achieve your business goals.
They can also help you build strong partnerships with trusted vendors, and develop a unique technology solution that’s suited for your industry and target market.
Forty-eight per cent of UK businesses are expected to outsource their IT by 2023. If you’re wondering whether managed IT services are right for you, Office Tek has you covered. We’ve listed down the 20 signs that your business is ready for an MSP. Read the eBook now.
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