How to improve your business operations in 2019

How to improve your business operations in 2019

Everyone’s got life goals; these propel us forward and improve our outlook for the future. The same principle applies to business goals: you have ambitions and ideas of where you want it to go. To achieve your objectives, you need to be effective and efficient at operating your business.

Here are some ways that you can improve your operations and ensure maximum productivity in 2019:

#1. Revisit your business plan

What worked for your enterprise last year might not be applicable this year, given that business models and technology are constantly evolving. Take some time to go through your business plan.

Some factors may have already changed, such as your profit goals and cash flow projections. Take into account the current status of the economy, and use the data gathered to set a better direction for your organisation. It is always better to make small improvements than to make drastic turns that are harder to pull off

#2. Identify your weaknesses

There will always be some aspects of your business that aren’t performing as smoothly as the others. Take note of the areas that need improvement and those that aren’t delivering the expected profits and output.

#3. Take good care of your employees

Employees who do exceptional work are the pillars of productivity and the keys to delighting customers, so it’s important to maintain a good working relationship with them. By providing them with meaningful company benefits and giving them their due recognition, you’ll enjoy a higher employee retention rate, which will lead to smaller expenses for recruiting and training new people.

#4. Foster team collaboration

One way to achieve process efficiencies is by enabling people to work well with one another. This not only applies to the internal employees, but also expands to suppliers and customers. Collaboration contributes to effective communication, and this also helps every employee get all the necessary resources and tools they need for better productivity.

#5. Improve customer relations

Without loyal customers, your business will not earn profits and flourish. By keeping them satisfied, you not only retain them, but you open up the possibility of getting new ones, too. One of the best ways to do this is to ensure efficient customer communications.

Take advantage of customer relationship management (CRM) solutions such as Zoho and Hubspot. These applications streamline communications with clients by bringing your website social media accounts, and other sales and marketing channels over to one platform.

CRM software also makes it possible for you to quickly identify customers. For instance, when a client calls you, their full profile will be delivered right onto the screen, making it easier to bring up relevant information about them.

#6. Make use of unproductive travel time

Some of your employees might be travelling often, be it by land, sea, or air. Since they’re away, it can be counted as wasted time that cannot be recovered. To eliminate this, consider implementing a communications solution such as a conferencing system like Skype for Business or Slack, so they can stay connected wherever they are.

#7. Take advantage of mobile technology

Your employees have mobile devices such as laptops, smartphones, and tablets, so make use of these to further boost productivity even when they are moving around or out of the office. Make sure to put protective measures in place to prevent hackers from using these as entry points to your network.

#8. Start your day with a reflection

How did your business perform yesterday? What were your accomplishments, and what issues did you encounter? Begin your day by reflecting on these things and thinking of how you could improve them.

For instance, you might realise that there is a more efficient way of communicating with your clients compared to how you did it the previous day. List down your ideas for improvement, and focus on adopting new strategies that can help your business reach new heights. By continuing to innovate, you keep your enterprise competitive and always ready for the future.

#9. Go for cost-effective solutions

Just because you’re consistently getting funds from investors doesn’t mean you can just spend it on different things and be wasteful. Find more efficient ways of spending your money, as this will help you save more in the long run. Go paperless, recycle old documents, and order supplies in bulk. Every little bit goes a long way.

#10. Outsource your IT to a managed services provider (MSP)

Your current in-house IT staff might not have all the resources and expertise available to sort out the problems that you may be experiencing. If this is the case, it might be time to partner with an MSP such as Office Tek.

MSPs are comprised of teams of experts that can solve any IT issue, and proactively monitor your network 24/7/365. The best part? They charge a flat monthly fee, and won’t cost as much as paying your in-house staff a full-time salary.

Need stress-free IT support? Office Tek is for you. Our dedicated team will shoulder the burden of solving even the toughest and most inconvenient technology problems. We are committed to the highest level of customer support and services. Contact us to learn more.

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