Common IT disasters and what to do about them

Common IT disasters and what to do about them

It's important for businesses to ensure their systems are always in working order. However, systems fail and disasters strike at unexpected times, which disrupt your operations, hinder your productivity, and in extreme cases, shut down your company for good.

According to insurance firm Nationwide, 75% of small- to medium-sized businesses (SMBs) don’t have a proper disaster plan in place because they believe that they're immune to IT disasters. But no matter the size of the company, preparing for every crisis situation is vital to its survival. Here are some of the most common IT disasters you should prepare for.

Natural disasters

In the event of natural disasters such as earthquakes, storms, tornadoes, and tsunamis, it will be difficult for your business to recuperate without a proper recovery plan.

According to Federal Reserve, wildfires and hurricanes cost US firms an estimated $306 billion in 2017. Additionally, while 65% of disaster-affected firms attributed losses to power failures, only 17% of them had Business Interruption insurance that should cover the loss of income after a disaster.

Migrating your data and applications to the cloud is a good way to keep your operations online. Because the technology uses the internet, your data will be stored in an offsite data center, meaning you never have to worry about localised disasters damaging your on-premises infrastructure. Managed IT service providers (MSPs) such as Office Tek can help you smoothly transition to the cloud.

Hardware/Software failures

Let’s say that you rely on your on-site servers to store sensitive and confidential files for your business. However, in the event that the data suddenly gets corrupted due to hardware failure, you’ll be left scrambling for a data recovery solution.

The same principle goes for software issues. For instance, if you’re working on an important document and your program suddenly decides to crash due to a glitch, you end up losing any unsaved files and forced to start over again, leading to a drop in productivity.

Maintain your hardware by storing them in clean and climate-controlled environments. Clean the insides constantly to prevent overheating. Do a regular scan for viruses and unnecessary programs as well. Make sure to install the latest software updates and patches to keep them working properly.

Security breaches

A growing concern for many businesses is the threat of a major security breach that could drive profits down and eventually shut down operations for good. This can come in the form of a phishing attack or malware such as viruses, worms, and ransomware.

According to the Verizon 2018 Data Breach Investigations Report, 58% of malware attack victims fall under SMBs. This is likely either due to security negligence or the lack of tools and resources to defend themselves from attacks.

With the new year in full swing, cybercriminals are also devising new ways to steal sensitive information from unsuspecting businesses. Here’s how you can protect your company from breaches:

  • Update and test your backup and disaster recovery plans (BDRPs) at least twice a year
  • Use multi-factor authentication such as fingerprint scanning and temporary SMS codes to prevent account hijacking
  • Stay informed of security risks by reading security blogs
  • Educate employees about potential threats like phishing and oversharing personal information online.

MSPs can secure your data with their comprehensive cybersecurity and disaster recovery services. Office Tek provides reliable data backup and complete system recovery to protect your company from breaches and incidents that you can’t control. Not only do MSPs monitor your infrastructure 24/7/365, but they also cost less than paying a full-time employee a monthly salary.

Maintaining the security of your business’s data is tougher than ever. With IT support and network management solutions from Office Tek, our team of experts will solve your most stressful IT problems. Contact us today for a free security assessment.

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