Signs that your business needs help from a managed IT services provider

Signs that your business needs help from a managed IT services provider

As the leader of a small business, it’s not always easy to get technology on your side, especially now that the corporate IT landscape is so complex. Failing at digital transformation, however, will leave you unable to maximise your potential and maintain your competitive edge. In times when customers expect instant gratification and employees are demanding more flexibility with regards to how, when, and where they work, you simply can’t afford to to neglect your IT.

Partnering with a full-service managed IT services provider (MSP) presents the perfect solution for organisations which don’t have internal IT support departments yet have many of the same technology needs as large enterprises. By getting the flexibility and scalability of the cloud and professional managed IT services on your side, you too will be able to compete with the biggest companies in your industry.

If you’re still not convinced, here are some signs that it’s time to make that change:

You’re compromising on cybersecurity

Data breaches can have devastating consequences, including permanent damage to your reputation, a drastic loss of employee morale and investor faith, and even legal action or large fines for failing to comply with regulations like the EU’s General Data Protection Regulation (GDPR). In fact, the results can be so severe that 60% of companies close their doors within six months of suffering a major data breach.

Given what’s at stake, you can’t afford to leave security up to amateurs. And while there’s no substitute for staff training, you still need security expertise to be baked into managed IT services. Partnering with an MSP ensures you have round-the-clock oversight of your systems and knowledgeable experts when you need to educate your employees on cybersecurity best practices. And if you are the victim of a data breach, these professionals can help you tackle everything from forensic investigations to repairing the damage.

Your current IT infrastructure limits growth and lacks flexibility

Successful companies are growing ones. They are constantly evolving, reaching out to wider audiences, hiring better qualified employees, and adding new services to their offerings. None of those things are possible if your technology can’t keep up. Telltale signs that indicate that your IT infrastructure needs updating include:

  • Your web server keeps crashing during surges of online traffic;
  • Your internet-based phone systems show increasing wait times and unanswered calls; and
  • Your data-storage devices are bursting at the seams.

If any of the above scenarios sound familiar, then your company has a major problem: it lacks the scalability needed to keep up with growth. Sure, you can keep forking out thousands of pounds to expand your in-house datacentre, but that’s only going to get you so far on a limited budget.

With a managed cloud services provider on your side, you’ll have access to all the technology you could possibly ever need. Best of all, there’s no need to pay for expensive upgrades based on speculations of what you might need in the future — all you need to pay is a predictable monthly subscription for the services you use.

Are you looking for proactive IT support that has you spending less time worrying about your technology infrastructure and more time running your business? OfficeTek helps businesses in West Bromwich and Birmingham enjoy comprehensive cybersecurity protection, scalability for eventual growth, and flexibility for shifts in business needs by taking care of their technology for them. Drop us a line today to book your first consultation.

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