Every business relies on technology. Whether you use Office 365, VoIP, or the cloud, technology has allowed businesses of all sizes from every industry to produce and deliver a higher quality and volume of products and services to clients. But achieving results-driven IT requires constant and precise maintenance, something most small- and medium-sized businesses (SMBs) can’t ensure on their own, especially if they lack a dedicated in-house IT department.
A managed IT services provider (MSP) like OfficeTek solves this by proactively optimising and monitoring your technology infrastructure, at only a fraction of the cost when compared with hiring your very own tech personnel. In fact, we’ve seen numerous SMBs in West Midlands and Birmingham perform better after receiving our service. Here’s how.
#1. Reduced IT Expense
You never know when your hardware, software, or network will break down, get breached, or when you’ll need software or security updates. Continuous maintenance is your safest solution, which is what an MSP provides.
Certified technicians will monitor your entire IT infrastructure for issues big and small to eliminate them before they disrupt your organisation. This means you can reduce labour costs from having to hire full-time IT staff, and you can better predict your technology expenses to more accurately budget your monthly expenditures.
#2. Increased Efficiency
How can your employees provide optimal quality and output if they can't access data and applications quickly, or are constantly faced with computer hiccups? Managed services ensure that those issues are minimised, and that they're taken care of immediately whenever they occur so your employees can perform at their best.
#3. Better Security
875,000 SMBs in the UK were affected by a cyberattack within a year, according to insurance company Zurich, and you can easily be next unless you take the necessary steps to secure your operations. Any experienced MSP will offer advanced cybersecurity solutions such as industrial-grade firewalls, regular data backups, and mobile device management solutions so your confidential files, computers, and servers stay safe from viruses, spam, phishing attacks, and ransomware.
#4. Robust Disaster Recovery Plans
It is important for every business to have a disaster recovery plan in place to minimise the impact of cyberattacks and natural disasters. If you haven't got one, most MSPs can help. And even if you already have a plan in place, they will assess everything to make sure that your data can be recovered quickly and that everyone knows exactly what to do to resume operations as soon as possible.
#5. Compliance with Industry Regulations
Although every industry must comply with specific city and federal regulations, some industries have stricter guidelines. Failure to comply can lead to hefty fines or worse, a damaged business reputation. No matter what compliance regulations you need to follow, an MSP understands all industry-specific rules and can guide you with choosing the right technology that meets security standards so you always stay compliant.
Growing your business is easy when you have professional help from an MSP like OfficeTek. We provide a plethora of best-in-class IT solutions for West Midlands and Birmingham businesses, including IT Support, cybersecurity, cloud, VoIP, IT consultancy, and disaster protection. If you’re unsure about whether our service will serve your needs, download our free eBook “20 Signs That Your Business is Ready for Managed Services” or contact us at 0121 525 0016.
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